Question 1

“We already have Tally.”

Accepted Answer

Keep it. Tally is your accountant's tool — this is your operations tool. They talk to each other. We never replace Tally; we connect it to how work actually happens.

Question 2

“My staff won't use software.”

Accepted Answer

They already use WhatsApp — that's the level of simplicity we design for. Workers scan a QR code or press one button. Supervisors do the rest. If a system needs training courses, it was designed wrong.

Question 3

“We tried software before. It failed.”

Accepted Answer

Ask one question about that system: who mapped your actual workflow before building it? Almost always, nobody. It was configured, not built. That's why every build engagement begins with a paid Operations Diagnostic. The Digital Foundation is the one exception.

Question 4

“How much does it cost?”

Accepted Answer

Every engagement is scoped and priced upfront — never hourly, never open-ended. The Diagnostic puts a rupee figure on your problem first, so the price of the fix is always judged against the cost of the problem. If the return isn't there, we tell you before you spend anything.

Question 5

“How long does it take?”

Accepted Answer

A focused process sprint: weeks, not months. A full operations platform: a few months, in phases. Either way you see working software every week — no black boxes.

Question 6

“Who owns the system?”

Accepted Answer

You do. Your system, your data — written into the contract. If we ever part ways, you get a full export and a clean handover.

Question 7

“What happens after launch?”

Accepted Answer

Every system carries a 30-day warranty. After that, most clients keep us on a support retainer — improvements, additions, and a system that keeps up as the business grows.

Question 8

“You're a small firm. What if something happens to you?”

Accepted Answer

Every system is built for handover from day one: documented code, a standard stack any competent Indian developer works in, full export rights written into your contract, and a formal handover protocol. You're never locked in — you stay because the retainer earns it. Ask your next vendor for the same clause.

Question 9

“Do you build websites?”

Accepted Answer

We build Digital Foundations — your first sales system, where the web presence is one component alongside lead capture, CRM, follow-up automation, and analytics. If you only want brochure pages, we're honestly the wrong firm.